01
Daily Housekeeping
Hospitality-grade room and suite care on documented SOPs.
Per-room time budget · Inventory tracking · Photo verification
Cleaning & Property Care
Operations live · Phuket island-wide
Hospitality-grade property care for premium Phuket properties.
Our Cleaning & Property Care division is supported by 25 full-time trained operational staff and 5 part-time support staff serving hospitality, villa, residential and commercial properties across Phuket — disciplined SOPs, photo-verified inspections and a single accountable team.
Trusted across Phuket
Live
0+
Properties maintained
0/7
Operational support
0%
Photo-QA coverage
0+
Years on the island
Island-wide dispatch · 16 active zones
Serving
Luxury Villas5-Star ResortsBoutique HotelsBranded ResidencesBeach ClubsWellness RetreatsRestaurantsAirbnb OperatorsCommercial Facilities
Luxury Villas5-Star ResortsBoutique HotelsBranded ResidencesBeach ClubsWellness RetreatsRestaurantsAirbnb OperatorsCommercial Facilities
Operational Authority
Trusted by Phuket's hospitality operators.
25
Full-time trained staff
5
Part-time support staff
<60m
Emergency response
100%
Uniformed hospitality teams
Scope of Operations
Every cleaning need across the property lifecycle.
Twelve specialized service modules — each with its own SOP, supervisor checklist and photo-verified outcome. One operations partner, end-to-end.
02
Deep Cleaning
Periodic restoration of high-traffic and sensitive zones.
Scheduled quarterly · Sensitive-surface protocol · Detail audit
03
Post-Construction
Dust, debris and finish-handover cleaning for new builds.
Multi-stage handover · Finish-safe agents · Punch-list reporting
04
Upholstery & Mattress
Hot-water extraction and fiber-safe agents.
Fabric assessment · Allergen treatment · Dry-time scheduling
05
Air-Conditioner Service
Coil, filter and drainage cleaning for guest comfort.
Quarterly cycles · Drain-line flush · Performance log
06
Pool & Garden Support
Outdoor presentation aligned with hospitality standards.
Daily presentation pass · Skim & detail · Lounger staging
07
Mold & Moisture Restoration
Tropical-climate moisture and tile restoration.
Moisture mapping · Grout restoration · Preventive routine
08
Turnover Cleaning
Same-day villa and suite turnover to guest-ready standard.
Linen swap · Amenity reset · Pre-arrival inspection
09
Public Area Maintenance
Lobbies, corridors, F&B, spa and back-of-house upkeep.
Hourly rounds · Touch-point disinfection · Footfall response
10
Commercial Facility Cleaning
Offices, retail, clinics and showrooms — discreet and scheduled.
After-hours dispatch · Key-control protocol · Site lead
11
Hospitality Staffing Support
On-demand housekeepers and supervisors for peak occupancy.
Trained roster · Uniformed teams · Multi-shift cover
12
Emergency Cleaning Response
Spills, post-event, weather damage and last-minute requests.
Rapid dispatch · Island-wide coverage · 24/7 line
Operations System
How a clean property actually happens.
A coordinated, supervised, SOP-driven pipeline — from dispatch to digital sign-off. Built for multi-property, multi-shift hospitality operations.
Operations ConsoleToday
- 07:12Crew 4 dispatched · Villa Surin
- 08:40Turnover signed off · Bang Tao
- 10:05Photo-QA uploaded · Resort suite 412
- 12:30Escalation cleared · AC drainage Kamala
01
Dispatch
Central coordinator assigns crews by property profile and SLA window.
02
Property SOPs
Site-specific instructions, key handling and access rules briefed pre-shift.
03
Time Tracking
Per-room time budgets logged against documented benchmarks.
04
Photo QA
Verified before-and-after evidence captured per zone, per visit.
05
Supervisor Audit
Floor supervisors run spot inspections and sign off completion.
06
Issue Escalation
Damage, maintenance and inventory flags routed to property manager.
07
Inventory Control
Linen, amenity and consumable counts logged per turnover.
08
Reporting
Digital condition logs delivered to ownership and management.
QA & Inspection
Quality, documented.
Every visit is verified. Every room is logged. Every escalation is tracked. Property managers and owners get the documentation they expect from a hospitality partner.
Photo verification
Before / after evidence per zone.
Digital checklists
Room-by-room task completion logs.
Supervisor audits
Spot inspections per shift.
Pre-arrival inspections
Guest-ready sign-off before check-in.
Issue tracking
Recurring-issue trend reporting.
Condition logs
Property-level history for ownership.
Hospitality Standard
The standard guests never have to think about.
Who We Support
Built for Phuket's hospitality operators.
From a single luxury villa to multi-key resorts and full commercial portfolios — the same operational discipline, scaled to the property.
Luxury Villas
Owner-occupied & rental portfolios
Resorts
Multi-key, multi-zone operations
Hotels
Full housekeeping & public areas
Branded Residences
Service-level parity with brand standard
Restaurants & Beach Clubs
Front-of-house & deep-kitchen support
Airbnb Operators
Same-day turnover at scale
Wellness Retreats
Calm, discreet, fragrance-controlled care
Commercial Facilities
Scheduled after-hours operations
Operational Coverage
Island-wide. On schedule.
Dispatch operates across all major Phuket hospitality zones — from the north airport corridor to the southern capes — with prioritized routes for multi-property clients.
16
Service zones
<60m
Emergency response
7d
Operational cover
Multi
Property coordination
Service Zones
Phuket
Patong
Kamala
Surin
Bang Tao
Layan
Cherng Talay
Laguna
Phuket Town
Chalong
Rawai
Nai Harn
Kata
Karon
Mai Khao
Nai Yang
Cape Yamu
Standard
Same-day
Priority
<2 hours
Emergency
<60 min
Why Operators Choose Us
Operational accountability — at a luxury hospitality standard.
Hospitality-trained teams
Crews trained on hotel and luxury villa standards.
SOP-based operations
Every visit follows a documented, repeatable protocol.
Consistent quality
Same standard, every visit, every property.
Operational accountability
Supervisor sign-off and ownership reporting.
Digital reporting
Photo-verified logs delivered after each visit.
Multi-property coordination
One coordinator for your full portfolio.
Fast issue response
Sub-hour emergency dispatch island-wide.
Discreet & uniformed
Guest-facing presentation aligned to your brand.
Start the Conversation
Build a cleaner hospitality operation.
Tell us about your property, staffing requirements, occupancy and operational needs. We'll design a service scope built around your standard.